Customer Scenarios of Teamwire

Across all our enterprise customers a couple of patterns have evolved over time, that show typical customer scenarios of Teamwire. These customer scenarios are actually industry independent, but highlight problems that businesses often face, and that Teamwire’s enterprise messaging app can completely solve. Generally, there are five core customer scenarios of Teamwire.

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Seeking a "WhatsApp for enterprise"

Within an enterprise the employees often use WhatsApp or other consumer messaging apps to get an instant response from colleagues, or quickly drive and solve topics. While an enterprise first worries about the data protection, security and compliance issues of these apps, it also realizes the productivity and efficiency benefits of such apps for the internal communication as well as for processes and workflows.

Therefore an enterprise then actively searches for a "secure WhatsApp for enterprise". With all the features of a leading consumer messaging app, but for business and collaboration use cases and with all the security, administration and compliance features of an enterprise solution, Teamwire perfectly meets that requirement. Teamwire solves the Whatsapp problem of enterprises.

Improving the team communication

The improvement of the collaboration and communication of employees and teams are abiding themes of enterprises: How can teams be coordinated better, how can the information exchange be improved, how can news be transmitted directly, how can topics be solved more quickly, how can projects be steered more effectively, how can response times be reduced, how can ideas be exchanged more easily, how can workflows be accelerated, how can knowledge be transferred better and how can faster decisions be made?

For these business questions Teamwire is the ideal solution. With Teamwire all important things and topics within an enterprise can be easily addressed, quickly discussed, directly handled, well coordinated, specifically pushed on, effectively controlled and quickly solved. Teamwire improves the communication with colleagues and teams.

Empowering a large mobile workforce

An increasing part of the workforce of an enterprise is mobile. Meaning these employees are smartphone and/or tablet users and most of the time on the go. This particularly applies for sales agents, field services, logistics workers and employees in production facilities, but also for policemen and delivery agents. For these employees email is no solution, since it is too slow, does not allow direct sharing of digital content, and lacks real-time communication.

The mobile workforce requires a fast, easy-to-use and real-time messaging app optimized for mobile devices. These are requirements that Teamwire easily complies with. Thus, Teamwire is the perfect app to fully empower a large mobile workforce.

Securing and protecting the communication

Security breaches, hacker attacks, espionage activities and industrial spying are becoming more and more common. Thus, IT security is nowadays a high priority for an enterprise. Especially in order to protect data, employees and intellectual property, an enterprise looks for a professional solution that secures the communication.

Teamwire has been built to satisfy high security requirements. Teamwire features strong data protection, ensures GDPR compliance and is a completely encrypted messaging solution that is not only available as a cloud but as well as an on-premise deployment.

Increasing productivity in the smartphone era

After rolling out smartphones and tablets across the workforce the first step by an enterprise is normally to secure and manage these mobile devices company-wide with a mobile device management or enterprise mobility management solution. The second step is to deploy apps and solutions on these mobile devices that increase the productivity of employees and the whole organization.

Teamwire can accelerate processes and workflows, simplify the internal communication, lower the email volume, lead to less meetings, reduce travel and other costs, improve operational efficiencies and increase employee satisfaction. In sum, Teamwire can boost the productivity of an enterprise, and with such an impact Teamwire is often a first choice, when an enterprise selects productivity apps for its mobile devices.

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