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Viewing entries tagged with 'digitalization'

Happy New Year - Predictions for Enterprise Messaging Apps for 2018

We want to thank all our customers, users and partners for the great collaboration in 2017 and wish everyone a happy, healthy and successful year 2018! Since this is the time where many people reflect on the past year and plan for the new year, we would like to make some predictions and highlight some trends for enterprise messaging apps in 2018:

Secure WhatsApp Alternative for Enterprises and the Public Sector

Currently many large enterprises, small and medium businesses as well as the public sector look for a secure WhatsApp alternative (e.g. Teamwire) for their organization. In the following we want to give an overview why this is an important problem to solve, and what features a messaging app requires to serve as a secure WhatsApp alternative for enterprises.

Use Cases and Advantages of Chat Bots for Enterprises

Chat bots and integrations are a very important topic for digitization and enterprise productivity in the mobile age. Chat bots help to speed up work processes, simplify the exchange of information and automate processes. Today, we discuss which concepts are possible for chat bots and which use cases and advantages result for enterprises.

Teamwire Releases Open API for the Integration into the Enterprise IT Ecosystem

Teamwire is happy to publicly release an open API to integrate the IT ecosystem of a business and our enterprise messenger. With the new API any kind of 3rd party software and services can be connected to Teamwire. The purpose of the API is to automate processes and accelerate workflows, and thereby simplify the information exchange and increase the productivity of the employees and the business overall.

The Best Enterprise Messaging App for European Businesses

The demand by businesses for our enterprise messaging app is strongly growing. On the one had businesses are increasingly understanding the problems of using Whatsapp for enterprises communications. On the other hand in a mobile first world there are more and more important business use cases, scenarios and benefits of an enterprise messaging app. Last year we wrote a first blog post on how to select an enterprise messaging app. Now we want to update that blog post with latest requirements, criteria and market trends, and focus on the needs of European businesses when they search for the best enterprise messaging app for their organization:

The Importance of Enterprise Messaging for the Mobile Office

In the mobile era an increasing part of the workforce uses smartphones and tablets for work. Mobility is the core driver for the productivity of the enterprise. 70-80% of the business communication and coordination with colleagues, customers and partners is done via mobile devices nowadays. Smartphones connect the workforce on the road and in the office and ensure real-time team collaboration whenever it is necessary. Mobile devices ensure remote access to enterprise resources like documents and files, allow analyzing financial and production reports, enable updating customer data at anytime and allow research on the go. That's why today the mobile office is mission-critical for any enterprise.

Why Enterprise Messaging Is a Core Component of the Digitalization

The digitalization is currently one of the largest challenges for businesses. IT research firm Gartner describes the digitalization "as the use of digital technologies to change a business model and provide new revenue and value-producing opportunities”. It is basically the process of moving to a digital business. The increasing convergence of the physical and virtual worlds offers boundless digitalization opportunities in almost all areas of society. This convergence implies the need for enterprises to identify new business models and adapt processes in response to a world that increasingly does business digital and online.

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