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Teamwire Releases Open API for the Integration into the Enterprise IT Ecosystem

Teamwire is happy to publicly release an open API to integrate the IT ecosystem of a business and our enterprise messenger. With the new API any kind of 3rd party software and services can be connected to Teamwire. The purpose of the API is to automate processes and accelerate workflows, and thereby simplify the information exchange and increase the productivity of the employees and the business overall.

External Communication: How to Message Customers and Suppliers with our Enterprise Messenger

There are many use cases and multiple productivity benefits by using an enterprise messenger for the internal communication. However, sometimes enterprises want to communicate with customers, partners, consultants or suppliers via the messenger as well. Since instant messaging is faster and more personal than email, and easier and more direct than phone calls, an enterprise messenger offers many advantages and use cases for the communication with customers and suppliers. Some examples for an external communication are:

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