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Viewing entries tagged with 'whatsapp for business'

25 Jan 2017

Should Businesses Worry About The Encryption and Security of Whatsapp?

There has been a huge discussion recently about a security vulnerability of Whatsapp, which some people quickly proclaimed as a "backdoor" for governments to snoop on users. A new analysis by a security researcher showed that Whatsapp could read some messages due to the way WhatsApp has implemented its end-to-end encryption protocol. Some security experts say that the vulnerability is a known “trade-off” due to the size of Whatsapp's user base and can hardly be used for mass surveillance. However, since Whatsapp always highlights its privacy and security, this raises some serious questions for its users. Enterprises and employees, which use Whatsapp for business purposes, ask themselves if they can rely on the encryption and security of Whatsapp?

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21 Jan 2017

BARMER Health Insurance Chooses Teamwire for Enterprise Messaging

BARMER health insurance has chosen Teamwire's enterprise messaging app to digitize internal communications. With 9.4 million insureds and more than 400 locations, BARMER is one of the leading insurance companies in Germany. Teamwire provides easy and efficient communication to employees and teams of BARMER to better serve customer needs and improve customer service. Teamwire ensures strong German data protection and security for highly sensitive customer and insurance data. For the initial phase, BARMER has acquired 3,000 user licenses from Teamwire and is running the solution at T-Systems' high-security data center.

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7 Nov 2016

The Evolution and Future of Enterprise Communication

CIOs and IT managers regularly ask themselves, what communication tools and services are required to increase the productivity of the enterprise. Until today enterprises primarily have been using email, unified communications and social networks. However, in today's dynamic IT landscape there are daily news of innovative tools and services for the communication and collaboration of businesses. It is often difficult for enterprises to understand which solutions are really beneficial to improve the collaboration and communication with colleagues and teams and to increase the productivity of the business overall. 

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3 Sep 2016

The New Terms of WhatsApp and the Consequences for Businesses

Last week Whatsapp updated its terms and related privacy policy, and made several significant changes that were kind expected since the acquisition of Whatsapp by Facebook in 2014. In summary, Whatsapp will share personal information and data of users with Facebook, in order to mainly improve advertising related revenue channels. For enterprises which use Whatsapp for business purposes these changes of terms have critical consequences. We have written of the disadvantages and damages of Whatsapp for business use in the past, and suggested to look for a dedicated enterprise messaging app in order to ensure company-wide security, strong data protection and maximum productivity. However, we believe the new changes of the terms of Whatsapp should now make every enterprise seriously considering to stop using Whatsapp for business purposes, if an enterprise wants to avoid damages to and sharing of employee, customer and partner data with Facebook.

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9 Apr 2016

Potential Damages of Using WhatsApp for Business Purposes

In January we wrote a detailed article about the disadvantages of using WhatsApp and similar consumer messaging apps for business purposes. These apps have significant weaknesses in security, compliance, administration and business productivity. If you use WhatsApp and Co. in an enterprise environment, these weaknesses can lead to substantial damages for your business. Today we want to follow up on our first article about the disadvantages and explain as well as quantify the potential damages of using WhatsApp and Co. for an enterprise: 

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27 Jan 2016

The Disadvantages of Using Whatsapp for Business Purposes

Whatsapp and other consumer messaging apps like Facebook Messenger, Telegram, Threema, WeChat and Line are increasingly part of the shadow IT in enterprises, and are often used by employees for business purposes. The main advantage of these messaging apps is, that they are much faster and efficient than email, and lead to improved team communication and higher productivity. On the other hand when used in businesses these consumer messaging apps have significant weaknesses with regard to uses cases, data protection, security, administration, ecosystem integration and support.

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