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Viewing entries tagged with 'user interface'

25 Jun 2020

Teamwire – the most secure front-end solution for Chatbots in enterprises

In today’s communication universe, Chatbots are user interfaces (UI) which allow humans to interact with digital systems automatically either through spoken word or unscripted text messages. In the past, interactions were based on strict rule-based and pre-programmed conversational structures. Chatbots are able to engage, but cannot lead a multi-turn conversation with end users. In the meantime, advanced Conversational AI agents are conquering the field of automated communication for both internal and external exchange purposes. Conversational AI agents are capable of complex user intents through Natural Language Understanding (NLU) to answer on nearly every request, which is related to the Conversational AI agent’s purpose.

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28 Jan 2017

Best Practices for Implementing, Rolling Out and Using an Enterprise Messaging App

Today's blog post is a short guide, best practices and a couple of recommendations how enterprises can successfully deploy, roll-out and use an enterprise messaging app for their employees and teams:

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5 Jan 2017

The Reasons Why Employees Might Not Use Enterprise Communication Tools

Team communication and collaboration tools have been strongly growing in the enterprise market in the last 2-3 years. More and more business communication tools and enterprise messaging apps are currently entering the market. The speed of innovation and development is extremely high. There is no end of the growth of the communication and messaging market in sight. Actually, the market just seems to be at the beginning of a growth curve. However, many tools fail to succeed in the enterprise and achieve the desired business results. The reasons are often evident and can be avoided in advance. Several tools don't get used by employees, because they don't meet the expectations of employees. Here is why:  

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