Today's blog post is a short guide, best practices and a couple of recommendations how enterprises can successfully deploy, roll-out and use an enterprise messaging app for their employees and teams:
There has been a huge discussion recently about a security vulnerability of Whatsapp, which some people quickly proclaimed as a "backdoor" for governments to snoop on users. A new analysis by a security researcher showed that Whatsapp could read some messages due to the way WhatsApp has implemented its end-to-end encryption protocol. Some security experts say that the vulnerability is a known “trade-off” due to the size of Whatsapp's user base and can hardly be used for mass surveillance. However, since Whatsapp always highlights its privacy and security, this raises some serious questions for its users. Enterprises and employees, which use Whatsapp for business purposes, ask themselves if they can rely on the encryption and security of Whatsapp?
The demand by businesses for our enterprise messaging app is strongly growing. On the one had businesses are increasingly understanding the problems of using Whatsapp for enterprises communications. On the other hand in a mobile first world there are more and more important business use cases, scenarios and benefits of an enterprise messaging app. Last year we wrote a first blog post on how to select an enterprise messaging app. Now we want to update that blog post with latest requirements, criteria and market trends, and focus on the needs of European businesses when they search for the best enterprise messaging app for their organization:
CIOs and IT managers regularly ask themselves, what communication tools and services are required to increase the productivity of the enterprise. Until today enterprises primarily have been using email, unified communications and social networks. However, in today's dynamic IT landscape there are daily news of innovative tools and services for the communication and collaboration of businesses. It is often difficult for enterprises to understand which solutions are really beneficial to improve the collaboration and communication with colleagues and teams and to increase the productivity of the business overall.
In the mobile era an increasing part of the workforce uses smartphones and tablets for work. Mobility is the core driver for the productivity of the enterprise. 70-80% of the business communication and coordination with colleagues, customers and partners is done via mobile devices nowadays. Smartphones connect the workforce on the road and in the office and ensure real-time team collaboration whenever it is necessary. Mobile devices ensure remote access to enterprise resources like documents and files, allow analyzing financial and production reports, enable updating customer data at anytime and allow research on the go. That's why today the mobile office is mission-critical for any enterprise.
Fast and straightforward mobile messaging is becoming increasingly important for businesses. 70-80% of the internal communication of an enterprise will be done via messaging apps on mobile devices like smartphones and tablets in the years to come. Mobile enterprise messaging is an important driver for businesses for improved communication, better collaboration and increased productivity. There are many important use cases of a mobile enterprise messaging app in an organization. Here are the Top 10 use cases and resulting benefits for businesses:
The digitalization is currently one of the largest challenges for businesses. IT research firm Gartner describes the digitalization "as the use of digital technologies to change a business model and provide new revenue and value-producing opportunities”. It is basically the process of moving to a digital business. The increasing convergence of the physical and virtual worlds offers boundless digitalization opportunities in almost all areas of society. This convergence implies the need for enterprises to identify new business models and adapt processes in response to a world that increasingly does business digital and online.
One of the most important benefits of Teamwire is better team communication and collaboration. Our enterprise messaging app helps businesses to significantly improve the internal communication and increase the productivity of teams. Businesses and their teams benefit from our enterprise messaging app in the following ways:
The advantages of an enterprise messaging app for a business are easily communicated. Also the costs of deploying and using a business messaging app are quickly understood. Still, sometimes it is difficult for enterprises to convert advantages, use cases and benefits into a solid business case. For situations like these, Teamwire provides a comprehensive, but simple to use return on investment (ROI) calculator.
Apps for all operating systems available