Whatsapp and other consumer messaging apps like Facebook Messenger, Telegram, Threema, WeChat and Line are increasingly part of the shadow IT in enterprises, and are often used by employees for business purposes. The main advantage of these messaging apps is, that they are much faster and efficient than email, and lead to improved team communication and higher productivity. On the other hand when used in businesses these consumer messaging apps have significant weaknesses with regard to uses cases, data protection, security, administration, ecosystem integration and support.
Currently a transition takes place away from email towards enterprise messaging apps for internal communication of businesses. This shift is driven by consumer behavior where everybody nowadays mainly sends text messages and shares digital content via messaging apps, because it is simply much faster, more effective, leaner and easier than email. (For more details on this shift please read our blog post "Transition from Email to Business Messaging".)
451 Research released an impact report on Teamwire's secure enterprise messaging app. The report by Raul Castanon-Martinez is titled: "Teamwire enterprise mobile messaging ready to set sail in a Safe Harbor 2.0 era"
More and more businesses understand the need for a secure "Whatsapp for enterprise" app with the goal to improve the internal communication with colleagues and teams. An important factor for a good "Whatsapp for enterprise" are integrations which can increase the overall productivity of the organization: An enterprise messaging app has to optimize workflows and processes and thus integrate in all relevant IT solutions used by a business.
When businesses start looking for a mobile enterprise messaging app, initially they often believe they might be able to use PC-based legacy solutions like Microsoft Lync (now called Skype for business), Cisco Jabber or IBM Connections Chat. Enterprises normally quickly find out during an evaluation that unified communication tools like Lync & Co. are not the right solution:
Enterprise messaging apps like Teamwire see accelerated adoption by businesses across sectors. More and more organizations consider Teamwire's mobile enterprise messaging, because it provides distinct value and solves core problems for businesses, which other IT communication and collaboration solutions are not able to address:
Teamwire`s enterprise messaging solution now offers its customers an advanced multi-tenancy capability. While Teamwire has always been multi-tenant capable, we now offer a more comprehensive and innovative feature set.
Mobile enterprise messaging apps become an increasingly hot topic among leading research firms and analysts. The following research perfectly supports our market feedback from customers, users and partners:
Teamwire is going to speak about "Secure Enterprise Messaging" at the 11th Cyber Security Day of the Alliance for Cyber Security. The event is hosted by the "Bundesamt für Sicherheit in der Informationstechnik" (BSI). The topic of the event is "Mobile Security in Enterprises" and there will be many interesting speeches, workshops and panels of leading German security experts.
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