Blog

Viewing entries tagged with 'bots'

25 Jun 2020

Teamwire – the most secure front-end solution for Chatbots in enterprises

In today’s communication universe, Chatbots are user interfaces (UI) which allow humans to interact with digital systems automatically either through spoken word or unscripted text messages. In the past, interactions were based on strict rule-based and pre-programmed conversational structures. Chatbots are able to engage, but cannot lead a multi-turn conversation with end users. In the meantime, advanced Conversational AI agents are conquering the field of automated communication for both internal and external exchange purposes. Conversational AI agents are capable of complex user intents through Natural Language Understanding (NLU) to answer on nearly every request, which is related to the Conversational AI agent’s purpose.

Read more »
1 May 2018

The Importance of Enterprise Messaging for IoT

For many enterprises the internet of things (IoT) is a very important topic. Given the millions of devices that are forecast to be attached the internet, most enterprises are somehow affected by IoT. As part of IoT effective communication and fast information exchange is a key concern. That’s where enterprise messaging apps come into play. In this blog post we want to describe the importance, requirements and use cases of enterprise messaging apps for IoT.

Read more »
3 Jan 2018

Happy New Year - Predictions for Enterprise Messaging Apps for 2018

We want to thank all our customers, users and partners for the great collaboration in 2017 and wish everyone a happy, healthy and successful year 2018! Since this is the time where many people reflect on the past year and plan for the new year, we would like to make some predictions and highlight some trends for enterprise messaging apps in 2018:

Read more »
26 Nov 2017

Secure WhatsApp Alternative for Enterprises and the Public Sector

Currently many large enterprises, small and medium businesses as well as the public sector look for a secure WhatsApp alternative (e.g. Teamwire) for their organization. In the following we want to give an overview why this is an important problem to solve, and what features a messaging app requires to serve as a secure WhatsApp alternative for enterprises.

Read more »
20 Sep 2017

Teamwire Releases Open API for the Integration into the Enterprise IT Ecosystem

Teamwire is happy to publicly release an open API to integrate the IT ecosystem of a business and our enterprise messenger. With the new API any kind of 3rd party software and services can be connected to Teamwire. The purpose of the API is to automate processes and accelerate workflows, and thereby simplify the information exchange and increase the productivity of the employees and the business overall.

Read more »
20 Jul 2017

External Communication: How to Message Customers and Suppliers with our Enterprise Messenger

There are many use cases and multiple productivity benefits by using an enterprise messenger for the internal communication. However, sometimes enterprises want to communicate with customers, partners, consultants or suppliers via the messenger as well. Since instant messaging is faster and more personal than email, and easier and more direct than phone calls, an enterprise messenger offers many advantages and use cases for the communication with customers and suppliers. Some examples for an external communication are:

Read more »

Free trial of Teamwire

Apps for all operating systems available

Download iOS Download Android Download Desktop